Shipping Policy
- Expedited processing and shipping selection at checkout will process and ship orders from our facility in 1 business day.
- Most shipments should arrive within 3 to 5 business days once processed depending upon carrier routing, weather conditions and the distance from our shipping facility on the east coast.
- Free shipping on orders $199.95 and over. Excludes Alaska, Hawaii, Puerto Rico, offshore Island locations and non-USA countries.
- Curbside Pick Up is free for customer pick up at our facility on 9A Connor Lane Deer Park New York facility only.
- All orders under $199.95 will incur shipping cost (this excludes Curbside Pick Up).
- Orders shipped to Alaska, Hawaii, Puerto Rico and offshore Island locations will incur a shipping surcharge charge and may require an additional 10-20 business days to reach these destinations.
- As per Shipping Policy, All hazardous materials ship by USPS or UPS ground or surface service to physical addresses only.
- All aerosol, pint, and gallon products ship by ground or surface service only.
- The Auto Paint Depot Inc. Is not responsible for undeliverable or incorrect shipping address information. Reship costs are the responsibility of the purchaser.
- For Rush shipping of please call or email us directly at info@theautopaintdepot.com for more information. Certain D.O.T. restrictions may apply.
- P.O. Box shipping. Please note that UPS does not ship to P.O. boxes and we will automatically ship these orders through USPS and may increase shipping time. Also note that packages larger than your P.O. Box may cause additional delays or returned packages.
- Orders over $299. will require a signature upon delivery:
- If you wish to opt out of this requirement, please email us at info@theautopaintdepot.com with your order number and the statement “I wish to waive the signature requirement”.
- However, by opting out of the signature requirement The Auto Paint Depot Inc. will not be held responsible for replacing or refunding lost, misdelivered, or stolen packages and or products from waived signature orders. Tracking, carrier follow up and replacement becomes the sole responsibility of the purchaser.
- Canada residents may contact us directly for shipping information at info@theautopaintdepot.com